A Sirius product · TalkThru
Your busiest hour should be your most profitable.Not your most fragile.
The pressure point
You are not only losing time in the queue.
You may be losing the customer who sees the queue and never enters it.
The visible problem is the car waiting at the speaker.
The invisible problem is every car behind it, every missed addition, every remake, and every customer who decides not to wait.
TalkThru is designed to protect that lost capacity.
During peak hours, one overwhelmed employee at the speaker affects the entire operation:
- 01Cars wait longer before ordering.
- 02Customers repeat themselves.
- 03Modifications are missed.
- 04Employees rush.
- 05Upselling disappears.
- 06Kitchen tickets lose accuracy.
- 07The queue grows faster than you can process it.
The peak-hour moment
Rush hour should not depend on one headset.
The queue is growing. The employee taking orders is answering the kitchen, listening to a customer, checking availability, correcting a previous order, and trying to remember the current promotion — all in the same moment.
TalkThru gives the ordering conversation its own dedicated operating system.
Your team remains available when human judgment is needed — without carrying every conversation from beginning to end.
The numbers that matter
Improve the lane you already own.
You have already paid for the building, the kitchen, the equipment, the signage, the staff, and the lane. TalkThru releases more value from the operation you already run.
01
Serve more cars
Every ordering conversation begins immediately. TalkThru never gets distracted, overwhelmed, or inconsistent at peak — a lane engineered for consistent throughput.
02
Protect every order
Customers see their order as it is built — items, sizes, quantities, and modifiers confirmed before anything reaches the kitchen. Fewer surprises at the window. Fewer remakes.
03
Grow every ticket
One relevant offer at the right moment, based on rules you approve — cart, daypart, branch, inventory, and queue conditions. Every offer measured by acceptance and revenue.
04
Relieve the team
TalkThru removes the constant pressure of the headset, not the hospitality. Your crew focuses on food quality, accuracy, speed, and the final handover.
The cost of doing nothing
Every slow peak repeats tomorrow.
A few lost seconds look harmless on one order. Across hundreds of cars, multiple branches, and every peak of the month, they become operating capacity. One missed add-on looks small — repeated across thousands of transactions, it is a revenue program you never activated.
You cannot improve what the lane never shows you.
TalkThru makes the loss visible
Ordering time
Completion rate
Human interventions
Corrections & repeats
Offer acceptance
Incremental revenue
Unavailable-item demand
Misunderstood phrases
Branch & daypart performance
Your restaurant remains in command
The AI talks. Your business rules decide.
TalkThru is not a black box with permission to run your restaurant. The conversational layer understands the customer. The controlled menu engine decides what can actually be ordered.
TalkThru manages
- Natural conversation
- Arabic dialects
- Arabic and English in one sentence
- Interruptions and corrections
- References like “make the second one spicy”
- Clarifying questions and confirmation
Only your system decides
- Products and availability
- Prices and sizes
- Allowed modifications
- Taxes and discounts
- Promotions per branch
- Out-of-stock items
- The final total
TalkThru cannot invent a price, create an unauthorized discount, or sell a product that does not exist in your approved menu.
Your menu. Your rules. Your voice.
Owner & operations dashboard
You are not buying a robot.You are gaining a control room.
From one dashboard, authorized managers control how TalkThru operates across every branch.
Manage the menu
Products, prices, sizes, modifiers, combos, images, and availability.
Control promotions
Which offer appears, when, at which branches, and which orders qualify.
Teach local expressions
Link the words your customers actually use directly to approved menu actions.
Monitor performance
Compare branches, dayparts, interventions, ordering time, offers, and added revenue.
Protect the brand
Greetings, tone of voice, approved wording, escalation rules, and staff handover.
TalkThru works for your brand. Your brand does not adapt itself to TalkThru.
One natural conversation
The customer speaks normally. TalkThru builds the order.
No menu hunting. No rigid commands. No need to speak like a machine.
Customer
“اعطيني اثنين دبل برغر، واحد بدون مخلل، والثاني سبايسي، ومعهم بطاطا كبيرة وبيبسي دايت.”
TalkThru structures
Structured- 2×Double Burgerone no pickles · one spicy
- 1×Large Fries
- 1×Diet Pepsi
TalkThru confirms
“طلبك دبل برغر بدون مخلل، ودبل برغر سبايسي، مع بطاطا كبيرة وبيبسي دايت. صحيح؟”
One relevant offer
“تحب تضيف صوص الجبن بدينار؟”
Built for how customers actually order
Your customers do not speak in database fields.
They change their minds. They interrupt. They mix Arabic and English. They refer to something they ordered twenty seconds ago. TalkThru is designed for that reality.
Your dialect knowledge stays connected to your menu — managed from the dashboard, without rebuilding the system.
“دبلها”
Applies the approved double modifier.
“خليها دايت”
Switches the drink to its approved diet option.
“بدي نفس الثانية بس بدون صوص”
Copies the referenced item and removes the sauce.
“One large fries”
Resolves the English product and size inside an Arabic conversation.
Human fallback & integration
Automation without losing control.
Some conversations need a person: an unusual request, a complaint, an unstable connection. TalkThru transfers the conversation to an employee according to your rules — with full context and the order built so far.
The objective is not to hide uncertainty. The objective is to resolve it quickly.
Designed to work with the restaurant, not against it
TalkThru connects to the systems already running the operation — audio equipment, confirmation displays, POS, kitchen screens, menu data, promotions, and inventory signals. Intelligence is managed through the cloud; compatibility is verified before deployment.
Low-risk adoption
Start with one lane. Let your numbers decide.
No replacing every speaker. No retraining every employee. No committing every branch on day one.
Success is agreed before installation
Evidence-gatedOrdering time, throughput, completion, corrections, interventions, offer acceptance, incremental value, availability. If the gates are met, TalkThru expands by daypart, lane, branch, or market. If not, it does not scale until the cause is understood.
- 01
Baseline
We measure the existing lane: cars served, ordering time, accuracy, average ticket, upsell frequency, peak conditions.
- 02
Configure
Menu, prices, modifiers, promotions, images, dialect aliases, and branch rules.
- 03
Shadow
TalkThru listens to real conversations without sending production orders — revealing vocabulary gaps before customers depend on it.
- 04
Assisted live
TalkThru handles live orders with staff fallback, monitored against the agreed baseline.
- 05
Decision
A clear scorecard: throughput, consistency, offers, interventions, financial impact. Expansion is earned through evidence.
Who TalkThru is for
Built for high-frequency food & beverage operations.
One branch proves the model. A central dashboard then governs the network.
FAQ
The questions decision-makers ask.
Will TalkThru replace our employees?+
It removes repetitive ordering pressure so employees focus on preparation, accuracy, and handover. Human fallback remains available whenever judgment is required.
What if it misunderstands the customer?+
Every order is displayed for confirmation. TalkThru asks a clarifying question or transfers to an employee according to your rules.
Can it change prices or invent discounts?+
No. Prices, products, promotions, taxes, and availability come only from your approved menu and business-rule layer.
Does it understand Arabic dialects?+
It is designed for real regional Arabic, mixed-language ordering, and local expressions — configured during onboarding and refined during shadow testing.
Do customers need special commands?+
No. They speak naturally, correct themselves, add and remove items, and switch between Arabic and English.
Do we replace our current hardware?+
Not necessarily. The existing audio, display, POS, and kitchen environment is assessed first; compatible equipment is retained.
What if the internet fails?+
Deployment includes defined failure and handover procedures, matched to each branch's infrastructure.
Do we have to deploy every branch?+
No. Start with one lane or selected dayparts. Expansion happens only after the agreed targets are met.
The next car is already approaching.
Find out what your lane could be producing.
Measure the current operation. Run TalkThru against the baseline. Review the numbers. Expand only when the evidence supports it.