Voice AI drive-thru ordering · TalkThru
The drive-thru thatnever misses an order.
TalkThru takes the complete ordering conversation in Jordanian Arabic and English — hears the order the way customers actually say it, builds it against your approved menu, confirms it on screen, and sends it to the kitchen. Built by Sirius for restaurants in Jordan and the GCC.
Why operators choose TalkThru
Three numbers move. All three are yours.
TalkThru is not a talking robot — it is lane capacity. It attacks the three levers every quick-service operator already manages.
01
Serve more cars
Every conversation starts the instant the car arrives. No headset juggling, no distracted greeter, no dead seconds at the speaker. The lane keeps its pace through the entire peak — the hour that decides your day.
02
Grow every ticket
One relevant offer per order, chosen by rules you approve — cart, daypart, weather, branch inventory, and queue length. Never pushy, always measured: acceptance rate and added revenue are on your dashboard.
03
Relieve your team
The order-taking pressure moves off the headset and onto TalkThru. Your crew focuses on preparation, accuracy, and the handover at the window — the parts of hospitality a machine cannot do.
Measured from day one. Cars served, ordering time, corrections, upsell acceptance, and added revenue — every claim on this page is a number in your dashboard, not a promise in a brochure.
One natural conversation
Customers speak normally. TalkThru builds the order.
No rigid commands, no menu hunting, no speaking like a machine. One sentence with corrections, dialect, and English product names becomes a clean, structured order.
A customer, ordering naturally
“اعطيني اثنين دبل برغر، واحد بدون مخلل، والثاني سبايسي، ومعهم بطاطا كبيرة وبيبسي دايت.”
TalkThru structures
- 2×Double Burgerone no pickles · one spicy
- 1×Large Fries
- 1×Diet Pepsi
TalkThru confirms on screen and by voice
“طلبك دبل برغر بدون مخلل، ودبل برغر سبايسي، مع بطاطا كبيرة وبيبسي دايت. صحيح؟”
One relevant offer — then done
“تحب تضيف صوص الجبن بدينار؟”
The feature set
Everything a lane needs. Nothing it doesn't.
Every feature below is live product, configurable from the owner dashboard — not a roadmap slide.
01
Jordanian Arabic, English, and everything between
Understands real regional dialect, mixed-language sentences, corrections mid-order, and references like “نفس الثانية بس بدون صوص”. The conversation stays in the customer's language until they ask to switch.
02
Deterministic menu engine
The AI never invents a price, product, or promotion. Items, sizes, modifiers, combos, offers, taxes, and out-of-stock states come only from your approved menu — the engine is the authority, the voice is the interface.
03
Live confirmation screen
Customers watch the order build item by item — quantities, sizes, modifications, running total. Errors are caught at the speaker, not at the window, and not in the kitchen.
04
Intelligent, controlled upselling
One offer per order, selected by your rules: what's in the cart, time of day, weather, branch inventory, and how long the queue is. Offer acceptance and incremental revenue are tracked automatically.
05
Wait-time promises
At confirmation, TalkThru tells the customer when their food will be ready — computed from real prep times and the live kitchen queue. The dashboard shows how often the promise was kept.
06
Kitchen display included, POS-ready
Confirmed orders appear instantly on the built-in kitchen display screen with ticket timing and lateness alerts. A signed webhook feeds any POS vendor when you're ready to integrate.
07
Owner & operations dashboard
Menu, prices, images, offers, greetings, voice tone, and branch rules — managed centrally. Analytics cover cars served, ordering time, corrections, interventions, misunderstood phrases, and revenue per branch.
08
Your brand, your voice
Custom greeting, selectable voice personality — friendly, professional, luxury — brand colors, logo, and fonts on the lane screen. TalkThru adapts to your brand, never the other way around.
09
Human fallback, by your rules
Unusual request, upset customer, or two failed attempts — the conversation transfers to your staff with full context and the order built so far. No restarts, no abandoned cars.
Who decides what
The AI talks. Your business rules decide.
TalkThru is split in two by design: a conversational layer that understands people, and a controlled engine that decides what can actually be sold.
TalkThru handles
- Natural conversation and dialects
- Arabic and English in one sentence
- Interruptions and corrections
- References like “make the second one spicy”
- Clarifying questions and confirmation
Only your system decides
- Products and availability
- Prices, sizes, and modifications
- Taxes, discounts, and promotions
- Out-of-stock items
- The final total
TalkThru cannot invent a price, create an unauthorized discount, or sell a product that does not exist in your approved menu.
Built for the region
Made for Jordan. Ready for the GCC.
TalkThru was engineered for how the region actually orders — not translated from an American product. It hears Jordanian dialect first, handles English menu names inside Arabic sentences, and speaks prices the way people say them: dinars and fils, never decimal points.
Dialect-first, not MSA-first
Trained around real ordering speech in Amman and the Gulf — “دبلها”, “خليها دايت”, “بدون بصل” — with your own local expressions added from the dashboard.
Bilingual by design
Arabic and English customers are served with equal quality, and the conversation language is locked to the customer from their first sentence.
One dashboard, every branch
Amman today, Riyadh, Jeddah, Dubai, Doha, and Kuwait next — a central control room governs menus, offers, and analytics across the network.
Who it's for
Low-risk adoption
Start with one lane. Let your numbers decide.
No replacing every speaker, no retraining every employee, no committing every branch. Success criteria are agreed before installation — expansion is earned with evidence.
01
Baseline
We measure your existing lane: cars served, ordering time, accuracy, average ticket, and peak conditions.
02
Configure
Menu, prices, modifiers, promotions, images, dialect aliases, and branch rules — set up in the dashboard.
03
Shadow
TalkThru listens to real conversations without sending orders, revealing vocabulary gaps before customers depend on it.
04
Assisted live
TalkThru takes live orders with staff fallback ready, monitored against the agreed baseline.
05
Decision
A clear scorecard — throughput, accuracy, offers, interventions, financial impact. If the gates are met, you expand.
Straight answers
The questions decision-makers ask.
Will TalkThru replace our employees?+
No. It removes repetitive ordering pressure so employees focus on preparation, accuracy, and the handover. Human fallback remains available whenever judgment is required.
What if it misunderstands the customer?+
Every order is displayed on the confirmation screen as it is built. TalkThru asks a clarifying question or transfers to an employee according to your rules — nothing reaches the kitchen unconfirmed.
Can it change prices or invent discounts?+
No. Prices, products, promotions, taxes, and availability come only from your approved menu and business-rule layer. The AI has no authority over money.
Does it really understand Jordanian Arabic?+
Yes — dialect, mixed Arabic-English sentences, corrections, and local expressions. Your own vocabulary is added during onboarding and refined during shadow testing on your real customers.
Do customers need special commands?+
No. They speak naturally, change their minds, add and remove items, and mix languages. The confirmation screen keeps everyone certain.
Do we replace our current hardware or POS?+
Not necessarily. Your existing audio, display, POS, and kitchen environment is assessed first; compatible equipment is retained, and orders can flow through our kitchen display or a signed webhook to your POS.
What happens if the internet fails?+
Deployment includes defined failure and staff-handover procedures matched to each branch's infrastructure, so a connectivity issue never strands a customer.
Do we have to deploy every branch?+
No. Start with one lane or selected dayparts. Expansion happens only after the agreed targets are met — that's the point of the pilot.
The next car is already approaching.
Put TalkThru on one lane. Then look at your numbers.
A baseline, a shadow phase, an assisted go-live, and a scorecard. If the evidence isn't there, you don't expand — but it will be.
View the full presentation deck